Refund Policy

At Sibilance, we aim to ensure you are satisfied with your purchase. Please read our refund policy carefully before placing an order.

Returns

We accept returns within 7 days of delivery under the following conditions:

The item must be unused, unworn, and in original condition
Original tags and packaging must be intact
Proof of purchase is required

Items that do not meet these criteria will not be eligible for return.

Non-Returnable Items

The following items cannot be returned or refunded:

Sale or discounted items
Items damaged due to misuse or improper handling
Items returned after the 7-day return window

Exchange Policy

If you received a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange an exchange after verification.
Refund Process

Once your return is received and inspected, you will be notified of approval or rejection
Approved refunds will be processed within 5–7 business days
Refunds are issued via the original payment method or store credit (as applicable)